Cookie Policy

How we use cookies to improve your experience

Last updated: August 6, 2025

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how visitors use their sites.

Why do we use cookies? Cookies help us provide you with a better user experience, analyze website performance, and ensure our services function properly.

How We Use Cookies

We categorize our cookies to give you transparent control over your privacy:

Strictly Necessary Cookies

REQUIRED

These are essential for our website to function and cannot be switched off. They are used for core functionalities and do not require consent.

Authentication

  • User login sessions
  • Security tokens
  • Account access management

Core Functionality

  • Shopping cart contents
  • Payment processing
  • Form submissions

Performance & Analytics Cookies

OPTIONAL

These optional cookies collect anonymous information about how visitors use our website. This helps us analyze data and improve our services.

📊 Google Analytics

Tracks page views, user journeys, and site performance metrics.

📈 Performance Monitoring

Monitors site speed, errors, and technical performance.

🔍 User Experience

Analyzes user behavior to improve website usability.

Marketing Cookies

OPTIONAL

These optional cookies are used to track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

🎯 Targeted Advertising

  • Google Ads tracking
  • Social media pixels
  • Retargeting campaigns

📱 Social Media Integration

  • Facebook/Instagram pixels
  • LinkedIn tracking
  • Twitter conversion tracking

Your Consent & Choices

🍪 Initial Consent

When you first visit our site, we will ask for your consent to use optional cookies via a cookie banner.

⚙️ Managing Preferences

You can change your cookie preferences at any time using these methods:

  • Cookie settings panel on our website
  • Your browser's privacy settings
  • Third-party opt-out tools
  • Contacting us directly

⚠️ Important Note

Blocking all cookies (including essential ones) may affect the functionality of our website. Strictly necessary cookies cannot be disabled as they are required for basic website operations like security and user authentication.

Third-Party Cookies & Services

Some cookies are set by third-party services that appear on our pages. We work with the following trusted partners:

G

Google Services

  • • Google Analytics
  • • Google Ads
  • • Google Fonts
  • • reCAPTCHA
Privacy Policy
f

Meta (Facebook)

  • • Facebook Pixel
  • • Instagram Integration
  • • Social Login
  • • Share Buttons
Privacy Policy
in

LinkedIn

  • • Insight Tag
  • • Conversion Tracking
  • • Professional Network Integration
Privacy Policy

Browser Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Desktop Browsers

Google ChromeSettings > Privacy & Security > Cookies
Mozilla FirefoxOptions > Privacy & Security
SafariPreferences > Privacy
Microsoft EdgeSettings > Cookies and Site Permissions

Mobile Browsers

Chrome MobileSettings > Site Settings > Cookies
Safari MobileSettings > Safari > Privacy & Security
Samsung InternetSettings > Sites and Downloads

Manage Your Cookie Preferences

Cookie Preference Center

Customize your cookie preferences for this website. Changes will take effect immediately.

Strictly Necessary Cookies

Required for website functionality

Performance & Analytics

Help us improve our website

Marketing & Advertising

Personalized ads and content

Cookie Retention Periods

Different cookies have different lifespans depending on their purpose:

Cookie TypeDurationPurposeWhen Expires
Session CookiesSession onlyAuthentication, shopping cartWhen you close your browser
Persistent CookiesUp to 2 yearsRemember preferences, analyticsAfter set expiration date
Analytics Cookies13-26 monthsGoogle Analytics, performanceAccording to Google's retention policy
Marketing Cookies30-90 daysAd targeting, conversion trackingBased on advertising platform settings

Updates to This Cookie Policy

We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Updating this page with the new policy
  • Showing a notification banner for significant changes
  • Sending email notifications to registered users when required
  • Updating the "Last updated" date at the top of this document

Contact Us About Cookies

If you have questions about our use of cookies or this cookie policy, please contact us:

General Inquiries

Email: [email protected]

Phone: +27 78 338 4474

Privacy & Cookie Questions

Email: [email protected]

We'll respond within 5 business days